RETURN POLICY
Thank you for your purchase from Addorable Macaw Parrots! We hope you are happy with your purchase. If for any reason you are not completely satisfied, you may return your purchase for a full refund or exchange. Please review our return policy below for more information.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items or birds must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return a bird or an item, please email customer service at info@addorablemacawparrots.com to obtain a Return Merchandise Authorization (RMA) number. Once you receive an RMA number, place the item securely in its original packaging along with your proof of purchase, and mail your return to the following address:
Addorable Macaw Parrots Attn: Returns
RMA #_________
United States
Please note that you will be responsible for all return shipping charges. We strongly recommend using a trackable shipping method for your return.
REFUNDS
After we receive your return and inspect the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email once your return has been processed.
EXCEPTIONS
The following items cannot be exchanged or returned:
- Discounted Products
For defective or damaged products, please contact us using the contact details below to arrange a refund or exchange.
Please Note: Discount sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions regarding our return policy, please contact us at info@addorablemacawparrots.com.